Avoid other causes of communication breakdown:

• Guy Kawasaki’s 12 tips for better emailing
• How email fuels miscommunication
• Merlin Mann on working smarter and faster
• A brief guide to email style and manners
• The Ten Commandments of email according to Intel

Related items

• Cutting off email access to get things done
• Exchange Server 2007, Mail.app and Safari
• Gmail’s new interface, shortcuts and Safari
• Every Gmail shortcut on one cheatsheet
• Innovative email client design: Thinking outside the Outlook box

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• Script to send a Yojimbo item with Mail.app