Posts Tagged ‘rendering’

Outlook 2007’s HTML rendering stuff-up

Tuesday, January 16th, 2007

MsofficeIt’s not nice for Mac users to laugh at those who are less fortunate, but when the situation involves a intoxicating mix of Microsoft, email marketers and HTML email, the temptation becomes irresistible.

Outlook 2007 is making a change in the way that it renders HTML email. In the past it used the rendering engine in Internet Explorer, but now it is switching to the less fully-featured rendering engine in Word 2007.

According to Campaign Monitor, this is a disastrous step which “takes email design back 5 years”.

In particular, Outlook 2007 users will find the following things missing from their HTML emails:

  1. No background images – Background images in divs and table cells are gone….
  2. Poor background color support – Give a div or table cell a background color, add some text to it and the background color displays fine. Nest another table or div inside though and the background color vanishes.
  3. No support for float or position – Completely breaking any CSS based layouts right from the word go. Tables only.
  4. Shocking box model support – Very poor support for padding and margin, and you thought IE5 was bad!

Campaign Monitor carries an image of how the same email laid out with CSS looks in Outlook 2000 and 2007:

Outlookhtmlrendering

Email marketers are steaming with rage . They will have to redesign all their HTML marketing templates as Office 2007 starts to spread through the corporate and home user markets.

In an interesting twist, some takes this as a tacit admission by Microsoft that the HTML engine in Internet Explorer 7 is still a security liability.

The most important thing Mail.app users can do about this is to keep themselves clean by resisting the Schadenfreude tsunami.

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View missing text in Mail.app messages

Wednesday, March 15th, 2006

Over in the macOSXHints forum, highlandlaker wonders why text is missing from his emails:

I am using Mail 2.0 and System 10.4.5. Occasionally I receive an email message that is truncated. The first two or three sentences appear okay then it stops …. dead in its tracks !! Has anyone else experienced this anomaly and what can I do to correct it?

Some people on the Apple Discussion board have a similar problem.

Often (but not always) this is the result of a HTML rendering glitch in Mail.app. Mail is trying to render the message but can’t. The rest of the text is there, you just can’t see it.

If this happens to you, the fix is simple.

Emails often contain their text in a variety of formats. By default Apple Mail will display an email’s HTML content first if it exists, then the Rich Text content if HTML is not available. Lastly it will display plain text is there is nothing else.

If the HTML is not rendering properly, you can “force” Mail to show the plain text version using the keyboard shortcut “Command-Option-P”, or toggle through the available formats using “Command-]” and “Command-[”. Most likely, the text will appear as you cycle through the available views.

Hawk Wings has some more tips for dealing with HTML emails.

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