Posts Tagged ‘missing messages’

Missing messages muddle in Apple technote

Friday, June 16th, 2006

betalogue75pxPierre Igot takes aim at the Apple technote about Missing Messages in a post on Betalogue.

This technote describes what to do when a particular error message—“Message has not been downloaded from the server, take this account online to view.”—appears on your screen due to corruption in Mail’s internal SQLite database.

It’s a shocker, Pierre argues:

I find this particular tech note to be particularly interesting, because there are many aspects of it that are very wrong and indicative of a rather user-hostile attitude at Apple these days. In this post I’d like to highlight some of what I think are the worst aspects of this tech note.

And he does. Have a read .

I’ve said it before and I’ll say it again: I never go away from Betalogue without learning something.

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Two Mail technotes updated

Saturday, June 10th, 2006

applelogogrey100pxApple has updated two of its technotes for Apple Mail.

Mac OS X 10.4, Mail: Messages seem to be missing, or “Message has not been downloaded” alert appears when opening provides tips on how to rebuild POP and IMAP mailboxes or re-import them when you know that some are missing.

Mail: Can’t send messages, “Cannot send message using the server smtp.xxxxx.com” alert appears shows you how to troubleshoot and change SMTP servers.

I always find it hard to see what has changed in these technotes. They contain nothing revolutionary or visibly new. Still, bearing Apple’s imprimatur, they command respect.

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