Tom Negrino at MacWorldhas written a review of Entourage 2008, part of the newly released Microsoft Office for Mac 2008.

Although it has its fans, the shortcomings of Entourage 2004 were well-known and many were hoping for greater things from Entourage 2008.

MacWorld’s verdict?

There are several other new or improved features relating to e-mail or calendaring, but they apply only to users in corporate environments that connect to a Microsoft Exchange server. Given that it’s been four long years in the making, it’s a missed opportunity that Entourage 2008 hasn’t also added some of the best new features found in Mail, such as automatic detection of physical addresses and dates, or e-mail stationery templates.

Entourage gets points for more complete AppleScript-ability, for compatibility with Mac OS X’s Services and for looking nicer, but when you get down to business — backing up your email and working with other apps — things look less rosy.

Negrino notes Microsoft’s advice that Entourage’s monolithic database be excluded from Time Machine backups and that users employ “alternative backup methods” instead. This is not only a pain in the butt, but cuts across the comprehensive design of Time Machine as a “set and forget”, everything-that-matters-to-you backup system.

Working with iCal is also fraught in Negrino’s view:

When you first synchronize Entourage with Sync Services, it creates an Entourage calendar in iCal, replicating your Entourage events in iCal. If you add or change events in that Entourage calendar in iCal or on a mobile device, those events will be synchronized back to Entourage’s internal calendar. But there’s no way to bring events from other iCal calendars (such as the default Home, Work, or Birthdays calendars) into Entourage’s internal calendar. Put another way, Entourage can publish data to iCal, but can’t subscribe to any of iCal’s other calendars. In effect, Entourage uses iCal as a convenient conduit to synchronize its data to other devices, but doesn’t treat iCal as a full calendaring partner.

After getting to the end of the review, I was surprised by the final sentence:

“Finally, if you’re outside of the corporate realm, and need a mail, calendar, and contact manager with lots of headroom and solid integration with the rest of the Office suite, Entourage provides a wealth of features that are deeper than Apple’s trio.”

Are you? entourage, microsoft, office for mac 2008, mail.app, ical, address book, sync services, time machine, email

Daniel Parnell has released an initial Leopard-friendly version of HTTPMail (1.50), a plugin for Mail.app that fools Hotmail and MSN web-based email accounts into downloading POP emails into Mail.

It basically does the same thing as MacFreePOPs, now also released for Leopard.

The plugin comes in a disk image with an installer and a detailed PDF on how to use it.

Daniel provides a handy list of how far the Leopard development has come:

He also outlines how to set up a Hotmail account in Mail.app using the plugin. He reminds users that older free Hotmail and MSN accounts will probably work but that newer one may need to be upgraded to Hotmail Plus .

HHTPMail is freeware and available from Daniel’s web site (but not yet from its sourceforge page ). microsoft, httpmail, hotmail, msn, plugins, mail.app, apple mail, email, leopard

The Mac Business Unit has published its fifth sneak-peak of the new Office for Mac 2008, focussing on Entourage 2008.

The video demonstrates the creation of an event in Entourage’s calendar, giving a sense of appointment features familiar (colour-coding for each calendar) and unfamiliar (allowance for travelling time to and from the appointment).

The new, previously-seen “My Day” Desktop interface for Entourage also gets a good work out. You get to see the creation of a to-do, the reordering of to-dos and other bits and pieces.

Since I am feeling grumpy with Leopard iCal at the moment (although not as grumpy as Pierre Igot at Betalogue who today rightly unloads on iCal’s lack of keyboard support ), it all looks pretty attractive.

It pains me a bit to say it, but here is something that looks like it works. And gives users some control over how to manage their to-dos and events and edit them easily. Of course, it may be a different story when we actually have the app in our hands.

See the sneak-peak for yourself below or on the Office:Mac 2008 web site :

microsoft, office for mac 2008, entourage, ical, mail.app, apple mail, switching, productivity, email, MBU

Gmail’s new interface is gradually spreading through its user base. I have it now.

It brings mysterious backend changes which enhance “the performance and the usability” of Gmail, as well as new features for contact management and more.

Two things will strike Hawk Wings readers at once.

First, the new interface breaks the Better Gmail Firefox extension. Its keyboard macros, quick navigation, coloured labels, advanced composing options and more make Gmail a pleasure to use.

Luckily Gina Trapani (a productivity goddess) is quick off the mark, and Better Gmail 2.0 is already available, although with a vastly decreased feature set, as she waits for the developers of each feature to update their code. Still, it already contains the keyboard shortcuts which are the key feature for speeding up your Gmail experience.

Secondly, Safari 3.0 is not fully supported. For example, on a cosmetic note, compare the contact manager layout on Google’s blog (top) with how it looks in Safari 3.0 (below):

Other early adopters of Leopard may agree that it is possible to spend too much time on the bleeding edge of innovation. Luckily, you can opt to use the old interface instead by clicking on “Older Version” next to the Settings.gmail, not apple mail, not mail.app, email, firefox, safari, interface, productivity

Every now and then someone will poke their head and claim that email is dying or is dead. Almost two years ago Business Week predicted the death of email and the rise and rise of IM, wikis and blogs in its place. A year before that technology pundit Stowe Boyd forecasted that 2004,

will be the year when it becomes truly obvious … that email’s days are numbered. Not that it will disappear — surface mail and fax will linger on due to the long-tail of communication media — but it will clearly be a byway, and not the highway, for communication and collaboration.

Now ValleyWag has dredged up the first actual statistics that I have seen, in defence of its claim that “email is dying as a form of communication”:

I’m not a statistician, but it seems that there are least two things to say about this “evidence” from Valleywag.

1. The chart displays the amount of traffic – or “hits” – to email services and to social web sites. The number of times a person visits his or her email service provider may not be a safe indicator of the value that person places upon email, nor of the frequency with which email or other forms of online communication are used. All it shows is that people in the UK now visit social web sites more often than they visit their email service providers, which is… well…. unsurprising.
2. The general trend is not one of social web visits supplanting visits to email service providers, but of supplementing them. As the social web site traffic grows, visits to email service provider do not decline by a corresponding amount for most of the graph.

If there is eveidence for the death of email, this is not it. email, not apple mail, internet, web 2.0, social web, facebook

Knowledge workers like me (and you?) spend much of the day pushing emails around from one place to another.

So nothing is more annoying than people who thoughtlessly waste time and effort by composing their emails badly. Once a week perhaps, sometimes more, I find myself looking at an email with a death wish.

Scott Young has composed a list of seven bad email habits that make readers want to kill you.

He lists the obvious offenders — the hanging question, the buried request (with a fine example of how not to ask a question), and bulky paragraphs — as bad in snail mail as they are in email and which come from unthinking composition in any medium.

But then there are the email-specific sins. Think carefully enough about your email, he suggests, to work out if email is the right tool for the task:

E-mail works best for direct and non-time sensitive information. Conversations, discussions and anything that requires a heavy amount of back-and-forth should be done on the phone or in person. Trying to use e-mail to have these conversations can be slow, time-consuming and painful.

This extends to using email as emergency communication for urgent requests. If you need a response right away, the phone (or getting up and walking down the corridor) is the answer, not email. Don’t forget there are people who (unbelievably) only answer their emails once or twice a day.

And lastly he lists my most besetting sin, being an email smart arse:

Don’t try to be witty or sarcastic in an e-mail and pretend as if everything you say will be taken literally. Although a few metaphors can come across well in an e-mail, most don’t…. And don’t think using emoticons gives you the green-light to be clever and charming.

Sometimes, I find myself going so flat-chat to get to Inbox Zero that I dash stuff off without thinking, thus unwittingly making even more work for myself. It’s a kind of anti-productivity strategy.

There must be a better way. “Festina lente”, as Erasmus (Wikipedia ) might have said when opening his own inbox. email, not apple mail, not mail.app, communication, productivity

Gina Trapani at Lifehacker has done all Gmail users an enormous favour with her Better Gmail extension for Firefox.

She has taken some of the best Greasemonkey scripts for Gmail and rolled them into a more user-friendly extension that adds (among other things): coloured labels, a mind-bending array of extra keyboard shortcuts, a fixed font option, larger attachment icons, skins and more.

It almost converted me. Almost.

Now the latest version (0.8) adds even more goodies — bottom posting for replies, Google Reader integration, fixed conversation previews, and a Mail.app skin:

Each option can be enabled or not as you like from the extension’s preferences.

Needless to say, with the labels feature and the extra keyboard shortcuts that Better Gmail provides, it is not very difficult to hack up a very efficient “Getting Things Done” (GTD) system, which doesn’t have all the polish of the tailor-made GTDInbox (formerly GTDMail) extension , but not everyone needs that kind of power.

It also makes managing mailing lists the work of a new keystrokes and can filter work emails from personal emails quickly and easily.

I could go on and on.

Marriage is for life, we like to hope. Mail.app and me are forever (obviously), but — golly! — the occasional harmless flirt with Better Gmail is diverting! Try it out for yourself.gmail, mail.app, skins, email, labels, keyboard shortcuts, productivity, GTS, Getting things done, webmail, alluring