Posts Tagged ‘apple technote’

Missing messages muddle in Apple technote

Friday, June 16th, 2006

betalogue75pxPierre Igot takes aim at the Apple technote about Missing Messages in a post on Betalogue.

This technote describes what to do when a particular error message—“Message has not been downloaded from the server, take this account online to view.”—appears on your screen due to corruption in Mail’s internal SQLite database.

It’s a shocker, Pierre argues:

I find this particular tech note to be particularly interesting, because there are many aspects of it that are very wrong and indicative of a rather user-hostile attitude at Apple these days. In this post I’d like to highlight some of what I think are the worst aspects of this tech note.

And he does. Have a read .

I’ve said it before and I’ll say it again: I never go away from Betalogue without learning something.

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Apple revises technote on printing in Mail

Monday, March 27th, 2006

Apple has revised its technote on “printing Mail messages, wrapping text, and font sizing”.

The technote describes the three options available when printing Mail.app messages (just choose “Print” from the File menu, then change the third pop-up menu’s choice from “Copies & Pages” to “Mail”):

mailprintoptions

In short, the three options are:

  1. Scale message to fit: This option prints the message exactly as it is displayed on the screen, without re-wrapping. If the message is wider than the paper size, the message is resized to fit.
  2. Rewrap message to fit: This keeps the specified font size of the message and rewraps the text to fit the paper size, producing a printout that is some cases looks different to the screen view. The printout may appear smaller than its looks on the screen.
  3. Keep the same apparent font size: Here Mail tries to strike a balance between screen and print points per inch and may rewrap the printout if needed. The technote suggest that “if you’re not sure which option might be best for you, try this one first.”

It’s also worth noting that this print option it “sticky” and your choice is retained until you change it again.

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