Microsoft has confirmed that its premier email client, Outlook, will remain non-compliant with web standards in the next version of MS Office due out in 2010.

The statement comes in response to a campaign launched by the Email Standards Project , asking Microsoft to provide Outlook with text rendering that complies with web standards (like almost every other major email client on the market — see a list of them ), and to reverse the decision made in Office 2007 to use Word’s text engine rather than an HTML-compliant editor to compose emails.

MS Word does not provide support for key elements of CSS design tags like float, margin, padding, background-image and many more. You can quickly get a sense of the problem by looking at this image of an email displayed by Outlook 2000 and 2007:

In a post on the Outlook Team Blog , the Corporate Vice President of Microsoft’s Office Communications and Forms Team William Kennedy says that,

…while we don’t yet have a broadly-available beta version of Microsoft Office 2010, we can confirm that Outlook 2010 does use Word 2010 for composing and displaying e-mail, just as it did in Office 2007. We’ve made the decision to continue to use Word for creating e-mail messages because we believe it’s the best e-mail authoring experience around, with rich tools that our Word customers have enjoyed for over 25 years. Our customers enjoy using a familiar and powerful tool for creating e-mail, just as they do for creating documents.

Of course, a lack of web standards is not the only problem Outlook causes for Mail.app users, perhaps not even the main one.

The Campaign to fix Outlook is not giving up. You can read more about it on its web site or, if you twitter, make your compliant known that way.mail.app, apple mail, web standards, html, outlook, microsoft, office

Tags: Apple Mail, HTML, mail.app, microsoft, office, outlook, web standards

Rolling your own Mail stamp icon is fun. Hawk Wings has covered it before. But now there is a much better Photoshop template that makes the whole process even easier.

The template was created by chekkz and is hosted on her DeviantART page where you can download it.

Then it’s simple as shooting fish in a barrel.

1. Open the PSD file in Photoshop.
2. Everything can be edited, including the text around the postmark. To edit the text, select the text layer in the Inspector, select the text tool on the left, and place the cursor in the existing text. Edit away. The default icon carries the text” Hello from Cupertino CA”.
3. Images in Mail Stamp icons are rotated 10 degrees counterclockwise (if you are wondering). The rotated image is 368 x 412 pixels in size.
4. When you have edited the text and dropped in your image, save it off as a PNG file.
5. Then you need one of the many free utilities that convert PNG files into ICNS format. I use img2icns by Shiny Frog. Drop the PNG file into its interface.
6. You’re done.

The possibilities are endless. You can make something scary that will grab your attention first thing in the morning:

Something sleek and professional might be what you need, a reminder of who is paying you to deal with all these emails:

Or something altogether more soft and cuddly like, say, a snow leopard:

Replacing the default icon is easy. Just follow the steps in a previous Hawk Wings post.

Then you have a nice icon in the Dock which is all yours:

Of course, if you can’t be bothered, you can always pick one from the 508+ icons I’ve collected on the Hawk Wings Mail stamp icons page which is about to expand further when I add the ones that have appeared in the last year.

If your creations are top notch, drop me an email and I’ll put them up on Hawk Wings for everyone to use and enjoy.

Hmmm…. Maybe we should have a competition, and try to get celebrity judges like Merlin Mann, John Gruber and that crowd. Now the blogging cogs are turning again!mail.app, apple mail, icons, stamp icons, hacks, tips, photoshop, Borka Kegslayer

Tags: Apple Mail, apple mail tips, Borka Kegslayer, hacks, icons, mail.app, Photoshop, stamp icons

Mail.app has a curious feature, which is interesting if not immediately useful.

If you put a URL in the Subject line of an email, and some text in the body of the message, Webkit (or whatever handles the text in Mail) turns it into hyperlink.

As pointed out in a tip on MacOSXHints , it doesn’t work if you leave the body of the message blank.

The result is a clickable subject in the delivered email:

It’s not clear to me how users could make use of this behaviour, especially since you need to put text in the body of the email to trigger the parsing, text which might as well be the URL itself.

Still, it’s something to blog about ;-) mail.app, apple mail, webkit, text, url, oddity, trivia

Tags: Apple Mail, Apple Mail Trivia, mail.app, oddity, text, URL, WebKit

Jumsoft has released a pack of additional mail stationery templates for Leopard Mail.

The pack contains 50 “high-quality and exclusive design options for every occasion”, covering Family, Congratulations, Invitations, Emotions, Vacations and Seasons themes.

An additional group are described as “Neutral”, or multi-purpose.

You can view small thumbnails of all the templates on the Jumsoft web site, but some examples of the “Neutral” category are displayed below:

The pack costs USD 39 and is available from Jumsoft’s web site .

Value-conscious readers will want to compare this pack of 50 with the pack of 111 templates from equinix (reviewed in an earlier Hawk Wings post). The equinix pack retails for 24.95 euros (c. USD 40), twice as many template choices for almost the same price.

Of course, really value-conscious readers will want to make their own (see earlier Hawk Wings post ) or look at the increasing number of stationery templates offered for free.

Novcon.net has started a collection of free stationery templates, which now contains sixteen examples. Users can rate the ones they like best. The current winner is an attractive “parchment” template.

The Novcon site also contains instructions on how to install the stationery.

Templates in the Jumsoft pack and on the Novcon.net site are now listed in the Templates section of the comprehensive Hawk Wings Plug-in and Add-on List.templates, stationery, html, leopard mail, mail.app, apple mail, plugins

Tags: Apple Mail, HTML, leopard mail, mail.app, plugins, stationery, templates

Given the recent rather rocky launch of MobileMe, it is no surprise that this week’s list of new and updated technotes from Apple contains a large number of support documents relating to MobileMe.

It is one thing to read the range of complaints in the MobileMe Apple Discussion Group . It’s another thing to get a sense of big problems from the horse’s mouth itself.

Apple’s new Support offerings for MobileMe are listed at the end of this post.

All MobileMe services get a look in, but there is a concentration on Sync issues and how to deal with them.

Some of the items are more useful than others. For example, I didn’t know what the maximum size of a MobileMe email message was until I read that “you can send and receive email messages up to 20 MB in size with your MobileMe Mail account.”

On the other hand, the technote on “How MobileMe filters spam messages” is less useful.

It tells you that

To minimize the impact of spam on MobileMe members, MobileMe employs several methods of detecting spam before it ever reaches your inbox. Spam prevention requires filtering mechanisms that include dynamic lists, trend analysis and content filtering.

However, it continues, “Filtering spam at the server is only part of the equation. You may find it helpful to use your mail application filtering to complement the server filtering.”

The only way to deal with false-positives is to contact MobileMe support:

If you feel that a friendly message was inadvertently deleted, you may want to ask your friend for a follow up email before you contact support, if you notice that multiple messages are being delayed, bounced, or not delivered, you should contact MobileMe Support directly.

Another cracker comes in the technote on viewing Mail.app’s Notes in MobileMe Mail:

Symptoms
If you create a Note with Mail in Mac OS X 10.5 Leopard, then view the note with MobileMe Mail, the text of the note will appear but the background color of the note will not be yellow.

Additionally, the notes cannot be edited in MobileMe Mail, and may appear to be from an “unspecified-domain” with no “To” address.

Products Affected
Mac OS X 10.5, MobileMe, MobileMe Mail

Resolution
This is expected behavior. For the best experience with Notes, use Mac OS X Mail only.

This document will be updated as more information becomes available.

Here is the full list of new notes relating to MobileMe:

New and Updated Knowledge Base Documents

Canceling your MobileMe account
http://docs.info.apple.com/article.html?artnum=HT2174

How MobileMe filters spam messages
http://docs.info.apple.com/article.html?artnum=HT1073

iDisk Syncing: Changes made directly to the iDisk may not immediately sync down to local iDisk
http://docs.info.apple.com/article.html?artnum=TS1159

iDisk Syncing: iDisk may not sync if connected via a mobile high-speed connection
http://docs.info.apple.com/article.html?artnum=TS1758

iDisk: iDisk Syncing takes up more hard drive space than expected in Mac OS X 10.5
http://docs.info.apple.com/article.html?artnum=TS1771

iMovie and MobileMe Gallery: Some movie names may not work in MobileMe Gallery
http://docs.info.apple.com/article.html?artnum=TS1038

iWeb: "This entry no longer exists" error when trying to add or remove comments on blogs published to MobileMe
http://docs.info.apple.com/article.html?artnum=TS1763

iWeb: Default page fails to load & browser continuously refreshes
http://docs.info.apple.com/article.html?artnum=TS1727

iWeb: In published site, Add Comment links don’t display or work correctly
http://docs.info.apple.com/article.html?artnum=TS1762

iWeb: Preserving website comments when upgrading from iWeb 1.x to 2.0
http://docs.info.apple.com/article.html?artnum=HT2094

Mac OS X 10.5: About viewing Mail Notes in MobileMe Mail
http://docs.info.apple.com/article.html?artnum=TS1756

Mac OS X 10.5: Address Book Sharing – clicking the sync icon does not start sync with MobileMe
http://docs.info.apple.com/article.html?artnum=TS1757

Mac OS X 10.5: MobileMe Sync menu icon spins constantly
http://docs.info.apple.com/article.html?artnum=TS1182

Mac OS X 10.5: Resetting the SyncServices folder
http://docs.info.apple.com/article.html?artnum=TS1627

Mac OS X 10.5: Syncing preference settings with MobileMe Sync
http://docs.info.apple.com/article.html?artnum=HT2085

Mac OS X: Can’t connect to iDisk, get "Error Code -50"
http://docs.info.apple.com/article.html?artnum=TS1429

Mac OS X: Do not remove or modify SyncServices folder
http://docs.info.apple.com/article.html?artnum=HT1865

Mac OS X: Mail – MobileMe account mailbox is dimmed
http://docs.info.apple.com/article.html?artnum=TS1726

MacBook (Late 2007): iDisk, MobileMe or remote home directory sync unsuccessful
http://docs.info.apple.com/article.html?artnum=TS1759

Maximum MobileMe message size
http://docs.info.apple.com/article.html?artnum=HT2069

MobileMe and Apple ID passwords cannot accept some characters
http://docs.info.apple.com/article.html?artnum=TS1728

MobileMe iDisk: Cannot Check Disk Space in System Preferences
http://docs.info.apple.com/article.html?artnum=TS1737

MobileMe mail messages are missing
http://docs.info.apple.com/article.html?artnum=TS1730

MobileMe scans email for viruses
http://docs.info.apple.com/article.html?artnum=HT2076

MobileMe Sync, Mac OS X 10.5: Calendar syncing issues
http://docs.info.apple.com/article.html?artnum=TS1200

MobileMe Sync: About syncing third-party Dashboard Widgets in Mac OS X 10.5
http://docs.info.apple.com/article.html?artnum=TS1751

MobileMe Sync: Alert after merging contacts
http://docs.info.apple.com/article.html?artnum=TS1178

MobileMe Sync: Conflict Resolver states that seemingly-identical contacts have conflicts after Mac OS X 10.5 upgrade
http://docs.info.apple.com/article.html?artnum=TS1174

MobileMe Sync: iCal Group Calendar name may change when syncing in Mac OS X 10.4 or 10.5
http://docs.info.apple.com/article.html?artnum=TS1188

MobileMe Sync: Initial syncing of Dashboard Widgets may result in duplicate widgets
http://docs.info.apple.com/article.html?artnum=TS1750

MobileMe Sync: Non-functioning web clips may be deleted after syncing Dashboard widgets
http://docs.info.apple.com/article.html?artnum=TS1171

MobileMe Sync: Removing third-party items from the MobileMe Sync pane in Mac OS X 10.5, 10.4
http://docs.info.apple.com/article.html?artnum=TS1153

MobileMe Sync: RSS status doesn’t not sync between Mac OS X 10.4 and Mac OS X 10.5 Leopard
http://docs.info.apple.com/article.html?artnum=TS1170

MobileMe Sync: Syncing contact addresses between Mac OS X 10.4 and Mac OS X 10.5 causes sync conflict or alert
http://docs.info.apple.com/article.html?artnum=TS1754

MobileMe Sync: Syncing preferences may "hide" some application windows
http://docs.info.apple.com/article.html?artnum=TS1199

MobileMe Sync: User moved via Migration Assistant does not register computer for syncing
http://docs.info.apple.com/article.html?artnum=TS1183

MobileMe, Address Book Sharing: Contacts or Groups get out of sync
http://docs.info.apple.com/article.html?artnum=TS1744

MobileMe, iDisk: About the invisible ".filler.idsff" file
http://docs.info.apple.com/article.html?artnum=HT1065

MobileMe, Mac OS X 10.5: "An error was returned from the server" alert after changing your MobileMe password
http://docs.info.apple.com/article.html?artnum=TS1748

MobileMe, Mac OS X 10.5: iDisk Sync may not automatically sync changes
http://docs.info.apple.com/article.html?artnum=TS1745

MobileMe, Mail: Copying MobileMe or IMAP email messages to your hard disk
http://docs.info.apple.com/article.html?artnum=HT1063

MobileMe: "iDisk full" error
http://docs.info.apple.com/article.html?artnum=TS1764

MobileMe: "Temporarily unavailable" message when viewing a published calendar
http://docs.info.apple.com/article.html?artnum=TS1658

MobileMe: "The size of the iDisk on your computer needs to be adjusted" alert in Mac OS X 10.4
http://docs.info.apple.com/article.html?artnum=TS1160

MobileMe: About syncing more than one Mac to the same iDisk at the same time in Mac OS X 10.5
http://docs.info.apple.com/article.html?artnum=TS1168

MobileMe: Arabic characters in file names change after iDisk sync in Mac OS X 10.4
http://docs.info.apple.com/article.html?artnum=HT2079

MobileMe: Changes on an iPhone/iPod touch made to your calendars, contacts, or bookmarks while a sync is occuring may not sync to MobileMe
http://docs.info.apple.com/article.html?artnum=TS1794

MobileMe: Computer has less free disk space after turning on iDisk Syncing
http://docs.info.apple.com/article.html?artnum=TS1154

MobileMe: Configuring third-party email applications
http://docs.info.apple.com/article.html?artnum=HT1625

MobileMe: Email message "bounces" back after sending
http://docs.info.apple.com/article.html?artnum=TS1187

MobileMe: Empty browser cache if issues occur after a MobileMe Mail service interruption
http://docs.info.apple.com/article.html?artnum=HT2078

MobileMe: File contributed to a MobileMe Gallery via email doesn’t appear
http://docs.info.apple.com/article.html?artnum=TS1747

MobileMe: Identifying fraudulent "phishing" email
http://docs.info.apple.com/article.html?artnum=HT2080

MobileMe: iDisk Sync – Items in non-synced folders cannot be opened
http://docs.info.apple.com/article.html?artnum=TS1761

MobileMe: Issues sending messages in Mail or other email applications
http://docs.info.apple.com/article.html?artnum=TS1152

MobileMe: MobileMe Gallery maximum photo size
http://docs.info.apple.com/article.html?artnum=HT1071

MobileMe: Prompted for password when opening some folders on your iDisk in Mac OS X 10.5
http://docs.info.apple.com/article.html?artnum=TS1749

MobileMe: Prompted for password when syncing keychains
http://docs.info.apple.com/article.html?artnum=TS1181

MobileMe: Providing MobileMe support with long email headers for troubleshooting
http://docs.info.apple.com/article.html?artnum=HT1066

MobileMe: Published photos or movies may take a long time to appear on your MobileMe Gallery
http://docs.info.apple.com/article.html?artnum=TS1746

MobileMe: Troubleshooting Syncing from Mac OS X
http://docs.info.apple.com/article.html?artnum=TS1679

MobileMe: Using SSL encryption with your email
http://docs.info.apple.com/article.html?artnum=HT2082

Publishing a password-protected iCal calendar to iDisk
http://docs.info.apple.com/article.html?artnum=HT2071

Some items in Outlook may cause calendars to not sync
http://docs.info.apple.com/article.html?artnum=306757

Why was I "spammed" at my MobileMe Mail address?
http://docs.info.apple.com/article.html?artnum=HT2073 mobileme, technotes, apple, ical, idisk, sync, contacts, iweb, mail.app, apple mail, gallery, dotmac, the week from hell

Tags: Apple, Apple Mail, calendar, contacts, dotmac, gallery, iCal, iDisk, iweb, mail.app, mobileme, problems, support, sync, technotes, the week from hell

The good people at Smile on my mac, who make TextExpander, have made a kind offer.

The company are providing a special discount of 20% for Hawk Wings readers, which brings the price of the app down from its usual price tag of USD 29.95 to USD 23.96.

Further, they are willing to extend the discount to the TextExpander Family Pack, for up to five users in one household, bringing the price of that bundle down to USD 35.96 (usually USD 44.95)

To get the special, just click on this link: http://www.smileonmymac.com/hawkwings/

The offer expires at the end of the month, 31 July 2008.

What do you get for your money?

Above all, you get your life back, as the snippet manager and typing expander saves me (and my fingers) ten or fifteen minutes a day. Getting that back for a one-off charge of USD 23.96 is a bargain indeed.

See these Hawk Wings posts for more TextExpander goodness:

1. How to boilerplate frequent email replies
2. HTML snippet file for TextExpander
3. Clever TextExpander clipboard snippet trick
4. TextExpander auto-corrections list
5. TextExpander: Update, Tips and TricksTextExpander, snippet manager, typing, time-saving, productivity, mail.app, apple mail, html, apple

Tags: Apple, Apple Mail, HTML, mail.app, Productivity, snippet manager, textexpander, time saving, typing

UPDATE: Apologies. I jumped the gun here. The article should have been headlined “MobileMe shows random signs of life”. It sputtered into life from time to time last night, but only long enough for me to grab some of the screenshots below.

MobileMe is live. Check it out for yourself at me.com

UPDATED UPDATE: Nope, gone again. This is too much for my nerves!

UPDATE: All good again! Go for it.

Well, it was live for a moment, long enough for me to grab the screenshot from my MobileMe Account page above. Now it’s gone, and the URL redirects to Apple’s MobileMe Promo page again.

In order to use it you will need to fire up Software Update first and download the MobileMe update that’s waiting there.

The update changes the icon in System Preferences to the new MobileMe one. And probably does more important things too. For example, it requires you to quit Mail.app before continuing, so it’s making some changes there as well.

More details if and when it revives itself again.

Hopefully, it was launched a little early, and is not quite ready. It didn’t look like the MobileMe Calendar knew about my CalDAV calendars.

UPDATE: Still doesn’t know about my CalDAV calendars.

And there’s bad news in the MobileMe Address Book Preferences for people who don’t live in the USA, France, Germany or Japan:

In answer to Harry’s question in the comments, it looks like the personal domain option in the Account Preferences only relates to web hosting, not to email:

But I can’t test that.mobileme, dotmac, .mac, mail.app, apple mail, apple, ical, address book, frustrating!

Tags: Address Book, Apple, Apple Mail, dotmac, frustrating!, iCal, mac, mail.app, mobileme