David Buxton at Reliably Broken has written a good explanation of the way Apple Mail treats email in POP and IMAP accounts, contrasting it (at the end) with the way Entourage handles each protocol.

As he notes:

Now when you go to remove an IMAP account Mail.app deletes all the local mailboxes for that IMAP account. This is not a problem, after all those local mailboxes are simple caches; the only reason the client keeps a copy is as a performance optimisation (as noted above).

Now when you remove a POP account Mail.app deletes all messages sent or received via that account, even though there will be no copy of those messages on the server (especially true for sent messages).

Not paying attention to this often has tragic results, as you can read in “The Mail POP Disaster: When it’s gone, it’s gone” and in Apple’s Mail Discussions (passim).

David dislikes this behaviour for POP accounts. He concludes: “This is not useful or intuitive – it is a bad design.” And he is not alone, by any means.

What do you think?

Not normally a huge Apple fan-boi, I actually side with the company on this one.

First, Apple gives you a big, fat warning when you attempt to delete a POP account, telling you quite plainly what will happen next — that this action will delete the settings, mailboxes and messages associated with that account:

Secondly, this behaviour makes sense. When you think of “an email account”, do you think of just the settings, or the mailboxes and email in that account as well? When users want to delete an account, Apple is right to take them at their word, and to delete everything.

Or to put it another way, to what extent are companies like Apple obliged to protect users from themselves? Some of my friends in User Support have strong (maximised) views on this, but may not be completely disinterested.

I might be wrong. I am open to persuasion. It just looks to me like Apple is getting panned for designing a process that actually does what the user wants.

Of course, the real moral of the story is not about design. It is backup, backup, backup!

It’s not Apple’s fault that so few people make them. I remember being appalled to learn during the 2006 WWDC Keynote that “only about four percent of users are utilizing automated software for backing up important files — only a quarter of users back up in any way whatsoever on a regular basis.” (Thanks to MacWorld for a transcript of the event)

Since Leopard, there’s no reason (apart from the performance hit and a few small annoyances) why people aren’t running Time Machine. Or one of the many other excellent backup solutions.

Just make sure that you are backing up up all the Mail files you should be.

I’m sorry for the lapse in taste, but I can’t help myself.

This morning at 6.05 am, Hawk Wings served its 5 millionth page to the world.

At least, that’s the total Mint has cranked up since I installed it in July 2006:

So, 3,425 page impressions a day on average, every day for four years. Thanks to everyone who has dropped by, especially to those loyal readers who kept me in their RSS feeds despite repeated long periods of inactivity.

Teary-eyed, as I stand before this milestone, I am grateful to several luminaries in the blogosphere who encouraged me to continue throughout the long stretch when the numbers were not so promising. *sniff*

Thanks too to the aggregators who picked up my posts. Sweet!

Blogging; it’s cheaper than therapy.

P.S. Obviously, this is small beer in the global scheme of things, but it is _my_ beer ;-)

Most mail.app users will have noticed that OS updates can break their plugins and third-party bundles.

This happens because Apple now changes the UUID (Universally Unique Identifier) of Mail with every update, and requires plugins to match the new UUID each time in order to function. Thankfully, most developers are on the ball and provide updated versions of their plugins in good time.

GrowlMail, a notification plugin for mail.app that uses the Growl framework, fell prey to this problem after the 10.6.4 update.

If yours is broken, you can download a patched version of the plugin from the developer’s web site.

He also provides new plugin compatibility UUIDs that may bring other disabled bundles back to life.

Further help for other disabled plugins (like DockStar) is available in a macOSXHints tip .

UPDATE: 5 July 2010 A new version (1.2.2) of GrowlMail has been released, which is compatible with 10.6.4.mail.app, apple mail, plugins, growlmail, growl, notification

Hawk Wings looks as good on an iPhone as it does on a Mac.

Thanks to the magic of WordPress plugin WPtouch Pro , you can now use your iPhone to read, browse and search Hawk Wings with ease.

The new layout also works with Palm, Android, Blackberry and other smart phones.

You can access the search function via the icon in the top righthand corner of the title bar.

There you will find options to search the site, or browse it by tag, keyword and category.

The new layout also helps Hawk Wings to look nice when accessed from an iPhone RSS reader app like Reeder . Which is nice.

Now all Hawk Wings needs is some new content to read!

[Hat tip to Mr Bell. Thanks.]hawkwings, iphone, wordpress, not apple mail, not mail.app

Apple Mail’s popularity is on the rise. Its market share increased by 21% in 2009, from 7.64% to 9.69%, according to the latest survey by email marketing company CampaignMonitor.

Over the same period, the iPhone and iPod touch captured 8.69% of the market.

One caveat: the results of the survey are based on email image displays. As the company notes, this can skew results in favour of clients that display images by default (like Outlook 2000 and the iPhone) and penalise clients that block images by default (like Outlook 2007 and Gmail).

Nonetheless, the survey’s findings are striking.

The Outlook juggernaut continues to lead the pack, although its share fell by 2.78% in 2009.

Gmail, so central to the email experience of techno-pundits, only accounts for 5.74% of the market overall.

1.31% of users still crank up Lotus Notes to read their emails. Who knew?

CampaignMonitor helpfully summarises the main winners and losers:

But how many people open how much of their email how often on their smart phones rather than on a laptop or desktop? Apart from the iPhone’s glowing performance, the survey doesn’t say.

The survey presents a snapshot of the market in January 2010, and is based on a sample size of more than half-a-billion image displays. mail.app, apple mail, email, gmail, iphone, apple, microsoft outlook, lotus notes

Hawk Wings reader Nic Plum has written an AppleScript that helps MailTags and Evernote play nicely together.

The script sends a selected email to your Evernote Inbox as a note, importing any MailTags keywords as Evernote tags in the process.

As a result he works with one set of tags across Mail.app and Evernote, and doesn’t have to double-handle nearly as much.

He has made the script available on sourceforge, and welcomes comments and feedback.

The download includes a comprehensive guide on how to install and use the script.

Mail.app users who don’t use MailTags can still import emails into Evernote and get a productivity boost by tagging them with an AppleScript described in an earlier Hawk Wings post.

mail.app, applescript, evernote, productivity, apple mail, mailtags

Adam Engst, the editor of TidBITS, has written a thoughtful piece, summarising the many reasons why email still rules the roost.

Along the way, he considers what to make of the current “email is dead” meme, how to assess objectively the impact of the facebook phenomenon, why Gen Z (or whatever we are up to) still needs its email addresses, the innovative nature of Gmail’s design and also hazards a guess at what Google Wave might mean.

It’s worth reading. Check it out at TidBITS: “Why Email Remains the King of Internet Communications” email, social networking, facebook, google wave, gmail, internet