Solutions to current .Mac connection woes

Having trouble connecting to your .Mac account with Mail.app? You’re not alone.

According to a post at MacFixit:

Users are continuing to report (in droves) problems accessing .Mac services — particularly mail — over the past few days.

The post also suggest two solutions that have helped some of its readers.

First, cleaning out the Mac OS X’s caches seems to work for some. You can do this with Tiger Cache Cleaner (USD 8.99) or AppleJack (freeware).

Secondly, it suggests a restart.

There is an easier way. Under the “Other” pane of .Mac’s webmail preferences, you will find a option to forward your messages to an email service that actually works:

After .Mac sorts itself out, you can go back to accessing it directly (if you want to).

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Tags: Apple Mail, cache, connection problems, dotmac, mac, mail.app, restart, solution, timeouts

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This entry was posted on Saturday, February 10th, 2007 at 11:57 pm and is filed under Apple Mail. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 Responses to “Solutions to current .Mac connection woes”

1. Luis Alejandro Masanti says:

   11 February 2007, 1:40 am at 1:40 am

   Not a reply, just a “wish”… Could it means that .Mac (or, at least .Mac’s mail) is being improved/augmented/upgraded for itself/more integration with Leopard?
2. Darla Brown says:

   11 February 2007, 7:02 am at 7:02 am

   What are some of the issues that others are seeing? I am seeing that my mail will go into Mail.app, I’ll read it, file it, then the same message will appear in my INBOX as a new message. I tried to troubleshoot it by going to the mail on the .Mac website, and my mail on there is not coordinated with the current state of my Mail.app.

   Not sure if this is what you’re talking about, but it’s very annoying. I can’t find any help docs that address these issues.
3. Jari Laukkanen says:

   11 February 2007, 7:22 am at 7:22 am

   I dont undestand these problems Apple is continuously having with its mail. In Finland I have had mail service from two companies for 10 years now. I can’t recall that I ever had had a problem with them. Surely Apple at the forefront of computer technology could (should) do even better.
4. DAG says:

   11 February 2007, 6:19 pm at 6:19 pm

   My solution to .Mac mail’s eternal outages (not long lasting, but random and common) was a simple one
   G-Mail
   It works great with both Entourage and Apple’s Mail app.
5. stochasticprocess says:

   13 February 2007, 2:37 pm at 2:37 pm

   Perhaps .Mac is some kind of exchange program? Programmers from Apple go to work for Microsoft’s Macintosh Business Unit, while their counterparts in the M$ ‘if it compiles, sell it’ department get to do a stint at .Mac?

   I, for one am regrettably migrating away from this service, after having signed up on day one.