Email first, think later: A practical demonstration
Andy Latter has posted
an email that he received earlier this week.
It was sent out to all members of the Industry Canada network by Industry Canada’s “Messaging Support Specialistâ€:
Good morning everyone,
This message is directed to BlackBerry users who are unable to send messages from their BB devices.
Please answer “YES†if you are experiecing problems or “NO†if not.
There are at least two things wrong with this email.
One of them is more significant than the other, but both are clear demonstrations of an important principle: Think first. Email later.
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Tags: communication, email, industry canada, Productivity, self-respect

May 5th, 2006 at 2:49 am
Wow. Outsourced IT, or just in house stupidity? Thanks Telecoms for your continued outstanding support.