Rob Griffiths is the founder of macosxhints.com 
and is now a Senior Editor for Macworld , responsible for daily updates on macosxhints.com, as well as various projects for Macworld, both online and in print.
His primary machine is a first-generation Dual 2.0GHz G5 with 2.5GB of RAM.
HW: How long have you been using Mail.app? What other clients have you used (and why did you stop)?
RG: Since the 10.0 Public Beta. I had to use Entourage at work, and hated it. It just looked so ugly and felt cluttered, though I did like it’s three-column view. As soon as Mail gained Exchange support, I switched at work, too.
HW: What plugins and extensions do you use to make your email experience better?
RG: I’ve used many at various times, though presently I’m not running any.
HW: What’s your favourite thing about Mail.app?
RG: It’s got a nice, simple yet powerful interface.
HW: What’s your pet hate about Mail.app?
RG: Rules need to be more powerful.
HW: If you could tell the Apple Mail development team one thing, what would it be?
RG: Please improve the keyboard support; navigating via keyboard only is tricky at best right now.
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You can read other interviews with developers and Mac identities talking about their Mail.app experiences by following this tag cloud link.
