AOL demands cash on delivery for email

AOLAOL now charges companies and organizations money to ensure that their emails arrive in AOL members’ inboxes.

Previously AOL used a free IP-based “Enhanced White List”. Senders that observed best practice in their email habits could be (mostly) sure that their emails would reach AOL customers.

According to a report on ClickZNews , companies must now sign up for accreditation with Goodmail, an “email delivery assurance business” that charges “accredited companies a fraction of a cent per message sent”. Otherwise their emails may not arrive, or will arrive with hyperlinks and images disabled.

Slashdot reports that Yahoo is expected to follow suit.

Is this a bad thing? An investor in a rival delivery assurance company thinks so

And so it’s a sad day for email. The spammers have won. They have turned email delivery into a business that can be bought and sold for the highest price.

Or is it a win for customers in the end, as AOL Postmaster Charles Stiles says in the ClickZNews report?

Our focus and goal here is to provide a safer and more secure environment for our consumers, and restore some trust in the e-mail inbox.

UPDATE: According to the New York Times , the charge for using this new service ranges between .25 and 1 cent an email.

The article also suggests that

the move to create what is essentially a preferred class of e-mail is a major change in the economics of the Internet.

email, spam, delivery assurance, AOL, yahoo, whitelist, Internet, email in general

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3 Responses to “AOL demands cash on delivery for email”

  1. Tony Meyer says:

    This is a terrible thing. What about new or independent or small mailing lists – how are they meant to be able to afford systems like this?

    My hope is that such a new list will appear, that’s overwhelmingly popular, but refuses to pay this tax, and AOL subscribers will revolt.

  2. Brady J. Frey says:

    Terrible idea from a company who hasn’t been very positive in growth the past few years. I’m sure it’ll shore up cash, though not a long time user base — something that AOL lost with it’s dumbed down system.

    I wouldn’t say the spammers have one — but now it’s like Norton or Symantec — a business that makes it’s money trying to defeat something that would ironically kill their business if they succeeded in their beginning goal.

  3. Tim says:

    After thinking about it for a bit, I think I agree with you both.

    Systems based on good behaviour are generally better than systems based on the ability to pay, on the Internet and elsewhere, is my hunch.

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