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Apple tech note: Disabled rules in 10.4.3

apple-logo-bwApple has updated a tech note about disabled rules following the release of 10.4.3.

It now reads (in part):

If you’re using Mac OS X 10.4.3 and use .Mac to sync information, any Mail rules that you created before installing Mac OS X 10.4.3 will be disabled.

It then explains how to recreate any disabled rules by duplicating them.

It’s a bit confusing. My rules all look fine after the update. The title of the tech note says that the rules “may be disabled”; the content of the note now suggests that they “will be disabled”.

They can’t both be right.

UPDATE: Although my rules look fine, are active and work through my Mail Act-on shortcuts without any problem, some people report problems in the comments to this entry. (I think I’ve worked out why I’m not having problems and why they are, and it’s got nothing to do with .Mac synchronization).10.4.3, rules, sync, update, apple tech note, mail.app, apple mail

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This entry was posted on Tuesday, 1st November, 2005 at 6:05 pm and is filed under Apple Mail, Apple Mail Bugs. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

6 Responses to “Apple tech note: Disabled rules in 10.4.3”

  1. Gary Yuen says:
    November 1st, 2005 at 6:40 pm

    My rules look fine too. They’re all enabled but none are working. I can only add or remove rules; edit and duplicate don’t do anything. The investigation continues..

  2. Brian says:
    November 1st, 2005 at 8:22 pm

    After the upgrade, the Mail Act-On plugin doesn’t work at all.
    So I checked the preferences and I realized that the mail program itself doesn’t work properly:

    1) I couldn’t edit any of the rules
    2) I coudn’t duplicate any of the rules
    3) I couldn’t close the prefences dialog!!!!!

    Can someone suggest how to downgrade to the previous version?
    Thanks,
    Brian

  3. Tim says:
    November 1st, 2005 at 8:38 pm

    Hey Gary and Brian,

    That’s a puzzle. My Act-On rules are all active and working fine.

    Did you use the Combo update or did you update through the Software Update utility?

  4. Gary Yuen says:
    November 1st, 2005 at 8:50 pm

    A thread on Apple Discussions pointed to Mail Tags. I’ve removed the plugin and everything’s working great.

  5. Tim says:
    November 1st, 2005 at 9:00 pm

    Thanks for letting me know about that. Even more puzzling, as my Act-on and MailTags plug-ins are working without any problem at all.

    I’ll head over to the Apple Discussions and see if I can figure out why I am not having any troubles.

  6. Tim Jeffries says:
    November 2nd, 2005 at 6:13 pm

    I’ve had this problem to. :-( To fix it I tried removing my rules … now I have to remember them all if I ever get it working again.

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