Email: Keeping it simple
Apple Mail users have a beautiful tool for their email communication. But even beautiful tools can be misused and abused.
Lawrence Charters has written a brief guide to email style and manners. He looked to existing guides first, but – as he says – they “were outdated, focused on the wrong things, or were nonsense”. So he wrote his own.
I think it’s very good. It should be loaded up as the first message in every email client in the world.
Afterthought: Here’s a communication challenge. Forward the link on to the three people you know who most need to read it. How do you craft the email diplomatically so that they will read the piece and modify their behaviour? (Hmmm….. the mother-in-law. Always a tricky business!)
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- Forwarding email headers in Apple Mail
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September 27th, 2005 at 6:53 am
[...] Sometimes I send an email with more than one question in it (breaking one of the rules of “Keeping Email Simple”). A reply that quotes just a selection of what I said, helps me to work out which question the person is replying to. [...]
October 2nd, 2005 at 8:30 pm
[...] Further to the email tips in the excellent “Keeping Email Simple” article I blogged about a few weeks ago, Stever Robbins (Harvard MBA ‘91!) makes a good point about subject lines in emails. [...]